These are notes from this episode. There's much more info included in the audio so be sure to listen to the episode for a better explanation.

How you can help

Follow on social media

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Sign up for the email list

Become a Patron

Get a quote request for a future trip

Visit the site

Leave me a message

Want to be considered for a trip report? Please leave me a SpeakPipe message with your name, trip dates, resort, and who is in your group.

You can do that using your computer or phone at https://www.speakpipe.com/WDWPrepToGo.

Links for this episode

• DisneyFoodBlog.com
• DFB store

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These are notes from this episode. There's much more info included in the audio so be sure to listen to the episode for a better explanation.

How you can help

Follow on social media

• Instagram
• Twitter
• Facebook
• Pinterest

Sign up for the email list

Become a Patron

Take the survey

Get a quote request for a future trip

Visit the site

Leave me a message

Want to be considered for a trip report? Please leave me a SpeakPipe message with your name, trip dates, resort, and who is in your group.

You can do that using your computer or phone at https://www.speakpipe.com/WDWPrepToGo.

Subscribe to get new episodes

There are a few ways to get new episodes of WDW Prep To Go (if you're used to listening on the website, subscribe so you can take new episodes with you on your phone)

• Subscribe in iTunes (and please leave a review!)
• Subscribe in Google Play
• Subscribe to the feed
• Listen on Stitcher

Email from David's DVC below

Good Afternoon Shannon,

Thank you for your patience in waiting for my response. We are a small family run company who has been inundated with guests impacted by COVID19, it has taken us some time to sift through the emails. 

What I can tell you is that we have been in email contact over the last while with Jillian in order to find a resolution for her situation. As you know these are unprecedented times and while we have a No Refund/ No Modification Policy that Members are holding us to. However, we are certainly willing to work with all of our guests to find some kind of resolution. I must admit it does seem abysmal, however, I have 30 staff members that have bee mandated by the Canadian Government to set up a home office as we are deemed an non-essential service. My team members are each dealing with 70 - 80 guests reaching out and 70-80 Members that they are reaching out to, to get some help. We are very much the middle man in this case and we are desperately trying to help each and every guest even though things appear differently. 

We have not cut off all communication we are still available by email and social media. We have shut our phone lines down as it was bogging down the process of being to help guests. The priority right now is to service March guests. 

We spoke with Jillian on March 16, 20, 22, 23, 24 - Her DVC Owner was willing to utilize their points to find different dates. Regrettably, the Disney Vacation Club continued to sell out each time the DVC Owner went to book her. I can send you the email trail if you require it. 

Very recently we have put a plan in place and have begun reaching out to guests. This is an incredibly slow process and I completely understand that people are losing patience. However, one person is not more important than the next and I can not stress enough that we ARE working through all of the guests that were impacted by the DVC Resorts closures. 

Going forward we are reaching out to our March guest with the following resolution:

We understand the severe impact that the COVID19 virus is having. We want to assure you that we are doing everything in our power to accommodate your reservation, given the confines of the Rental Agreement and the Disney Vacation Club rules. We are prepared to issue those that were impacted by the Disney Vacation Club Resort Closures a Travel Credit through David’s Vacation Club Rentals. This Travel Credit would be the dollar value of the cost of your DVC Rental. As this Credit is in its infancy and we are working with several facets of our business, we do not have all of the details to provide to you today.

We will be reaching out to you in the next few weeks to provide you with exact details about how the Credit works, your dollar value, how to redeem your Credit, and the terms and conditions.

We want to sincerely thank you for your patience and support during these unprecedented times.

While I am willing to share this with you, I ask that you hold off on posting the information for 24 hours so that we have enough time to contact each of our guests. 

Please let me know if you have any questions. 

These are notes from this episode. There's much more info included in the audio so be sure to listen to the episode for a better explanation.

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Leave me a message

Want to be considered for a trip report? Please leave me a SpeakPipe message with your name, trip dates, resort, and who is in your group.

You can do that using your computer or phone at https://www.speakpipe.com/WDWPrepToGo.

Links/info from this episode

• The latest cancellation and closure info
• Connect with Jen on Instagram, Facebook, or send a quote request.

Private Adventures by Disney Southern Escape group (less than 10 spots available)

Ready to take an adventure with Heather and me?

Disneyland Resort and Southern California Escape

Includes visits to Walt Disney Imagineering, Walt Disney Studios, Disneyland® Resort

Dates: April 15-18, 2021

This trip includes: 4 days, 6 meals, 9 sites

4 DAYS/3 NIGHTS

ACCOMMODATIONS

Disney's Grand Californian Hotel & Spa

3 LOCATIONS

Walt Disney Imagineering, Walt Disney Studios, Disneyland Resort

AGES

Minimum Age: 4

Suggested Age: 5+

FLIGHT INFORMATION - Transportation provided from one of the following airports. (flight cost is not included)

• Arrive: John Wayne Airport (SNA) OR Los Angeles International Airport (LAX) OR Long Beach Airport (LGB)

• Return: Port of San Diego OR Los Angeles International Airport (LAX) OR John Wayne Airport (SNA) OR Long Beach Airport (LGB)

6 MEALS

• 2 Breakfasts

• 1 Lunch

• 3 Dinners

Trip Highlights

Walt Disney Imagineering Tour

See how Disney’s Imagineers create the magic at Disney theme parks and resorts.

Walt Disney's Disneyland Apartment

Enjoy an exclusive visit to Walt's private apartment overlooking Main Street, U.S.A.

The Walt Disney Studios Private Tour

Get a guided tour of the famed studio where some of Disney’s classic films were made.

VIP Visit to Disneyland Resort Theme Parks

Enjoy a 4-Day Park Hopper® Ticket and special access to the iconic theme parks.

Disney Archives Visit

See a treasure trove of props and costumes from your favorite Disney films.

Tam O'Shanter Restaurant

Dine at this Los Angeles classic that opened in 1922 and was a favorite hangout of Walt Disney.

World of Color Reserved Viewing

Watch in wonder as Disney Characters come to life in this watery nighttime spectacular.

Deposit due for booking is 10% of the fare with final payment due 127 days prior to the adventure.

Deposits are refundable up until 14 days after the deposit is made. Initial deposit due by April 20, but spots will be filled on first come, first serve basis.

Contact travelwithus@perfectstorytravel.com for more info (including pricing) and to book.

Subscribe to get new episodes

There are a few ways to get new episodes of WDW Prep To Go (if you're used to listening on the website, subscribe so you can take new episodes with you on your phone)

• Subscribe in iTunes (and please leave a review!)
• Subscribe in Google Play
• Subscribe to the feed
• Listen on Stitcher